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Xentra Names Brett Radford as its New Chief Strategy Officer

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Xentra has named Brett Radford as its new Chief Strategy Officer. In this role, Radford will be responsible for developing new strategies for business growth and expansion, and managing the investment strategies for the company.

Radford has worked in the USA, Malta, Philippines, Vietnam, Hong Kong and Australia in the IT and payment solutions industry for the last 30 years.

Throughout his career he has held various CEO and Executive Management positions where his focus was primarily on strategic partnerships, mergers and acquisitions (M&A), profit and loss (P&L), remittances and payment card processing, global contract negotiation, mobile commerce and payments, and banking.

Maner Puyawan, Company Chairman, said: “The experience and expertise Brett brings to Xentra is key to our continued growth”.

“With his vast experience and success, we are looking forward to Brett’s contribution in bringing strategic relationships and investments to the company”, Puyawan added.

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An Important Update from Xentra

It’s never easy to write something like this.

After careful consideration, we have made the difficult decision to wind down the operations of Xentra Infotech Solutions, Inc. (Philippines).

This decision comes after a challenging period, and while it marks the end of this chapter for our Philippine entity, it does not define the entirety of Xentra’s journey.

What This Means

  • Xentra InfoTech Solutions, Inc. (Philippines) will be closing its operations
  • Xentra Solutions, LLC (USA) will continue to operate and support our clients
  • All active engagements will be properly transitioned to ensure continuity where applicable

We remain fully committed to honoring our obligations and maintaining the level of service our clients expect.

Why This Decision Was Made

Like many businesses, we faced a combination of challenges that became unsustainable over time. Despite significant efforts and continued investment, we reached a point where closing our Philippine operations was the most responsible path forward.

This decision was not made lightly.

Looking Ahead

While this marks the end of one part of our organization, Xentra USA continues forward—supporting clients, delivering work, and building on what we’ve created.

The relationships, learnings, and foundations built through Xentra Philippines will continue to shape what comes next.

With Gratitude

To our team, our clients, and our partners—especially those who stood with us through our Philippine journey—thank you.

Thank you for your trust, your support, and for believing in something we were trying to build—something that meant more than just work.

This was never just a company. It was a shared vision, a collective effort, and a piece of all of us.

And while this chapter is coming to an end, what we created together doesn’t simply disappear. It stays—with us, in what we’ve learned, what we’ve built, and who we’ve become.


— The Xentra Family