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Social Media Manager

  • Manila
  • Full Time

Description:

As a Social Media Manager, you will be responsible for developing and implementing social media strategies to enhance our online presence, engage our target audience, and drive brand awareness.

Key Responsibilities:

Social Media Strategy Development:

  • Develop and execute a comprehensive social media strategy to support the company’s objectives and target audience.
  • Identify and evaluate emerging social media platforms, trends, and technologies to maximize engagement and reach.
  • Collaborate with cross-functional teams to integrate social media strategies with overall marketing efforts.

Content Creation and Management:

  • Create engaging and relevant content for various social media platforms, including but not limited to Facebook, Twitter, LinkedIn, Instagram, and YouTube.
  • Develop and maintain an editorial calendar to ensure consistent content delivery.
  • Collaborate with internal teams and subject matter experts to source content and ensure accuracy and brand consistency.

Community Management:

  • Monitor social media channels and promptly respond to inquiries, comments, and messages.
  • Foster and grow a positive online community, engaging with followers and influencers to build brand loyalty and advocacy.
  • Identify opportunities for user-generated content and encourage audience participation.

Social Media Analytics and Reporting:

  • Track and analyze social media metrics and key performance indicators (KPIs) to measure the success of campaigns and initiatives.
  • Generate regular reports showcasing social media performance, trends, and actionable insights.
  • Use data-driven insights to optimize social media strategies and tactics.

Branding and Reputation Management:

  • Ensure consistent brand messaging and visual identity across all social media channels.
  • Monitor and address online reviews and mentions to maintain a positive brand reputation.
  • Stay up to date with industry trends and competitor activities to identify opportunities for differentiation.
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An Important Update from Xentra

It’s never easy to write something like this.

After careful consideration, we have made the difficult decision to wind down the operations of Xentra Infotech Solutions, Inc. (Philippines).

This decision comes after a challenging period, and while it marks the end of this chapter for our Philippine entity, it does not define the entirety of Xentra’s journey.

What This Means

  • Xentra InfoTech Solutions, Inc. (Philippines) will be closing its operations
  • Xentra Solutions, LLC (USA) will continue to operate and support our clients
  • All active engagements will be properly transitioned to ensure continuity where applicable

We remain fully committed to honoring our obligations and maintaining the level of service our clients expect.

Why This Decision Was Made

Like many businesses, we faced a combination of challenges that became unsustainable over time. Despite significant efforts and continued investment, we reached a point where closing our Philippine operations was the most responsible path forward.

This decision was not made lightly.

Looking Ahead

While this marks the end of one part of our organization, Xentra USA continues forward—supporting clients, delivering work, and building on what we’ve created.

The relationships, learnings, and foundations built through Xentra Philippines will continue to shape what comes next.

With Gratitude

To our team, our clients, and our partners—especially those who stood with us through our Philippine journey—thank you.

Thank you for your trust, your support, and for believing in something we were trying to build—something that meant more than just work.

This was never just a company. It was a shared vision, a collective effort, and a piece of all of us.

And while this chapter is coming to an end, what we created together doesn’t simply disappear. It stays—with us, in what we’ve learned, what we’ve built, and who we’ve become.


— The Xentra Family